Frequently Ask Questions

    Can magnets create problems with credit cards?

    No, our products and their magnets are protected by a patented screening fabric used in space airfields. You will not have any problem with the demagnetization of your credit cards or electronic devices.

    How long will I receive my Kazed products?

    Orders are processed immediately after a check on the actual availability of the product and the payment check. In case of errors, the amount charged can be reimbursed. Shipments are made in 10/15 working days in Italy and in 20 days in other countries of the European Community (excluding orders for customized products that will be processed in 40 days), depending on the delivery area and time in which the order has been placed or the payment has been received.

    Potrebbero insorgere problemi al momento del check-in in aeroporto?

    No, abbiamo già testato lo scanner doganale. Con le nostre borse non avrai nessun problema negli aeroporti o con gli altri sistemi di sicurezza presenti ai controlli d’imbarco.

    Could problems arise when checking in at the airport?

    No, we have already tested the customs scanner. With our bags you will not have any problem at the airports or with the other security systems present at the boarding checks.

    What if I can not find the accessory I’m looking for?

    No problem: we are constantly researching and studying new accessories. Send us your request and we will inform you about the feasibility of the new accessory. When we realize it we will have the pleasure of sending it to you for free.

    Is it possible to customize the exterior of the bags?

    Soon it will be possible to use a configurator directly on our e-commerce site with which to choose colors and materials. In the meantime you can send us your request with the type of customization desired.

    On the other hand, if we are dealing with other changes, we can also produce limited series products for companies.

    Estimated response time: 2 hours

    We are here to help you

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